Last updated on September 02, 2023

This privacy notice to TrekTender (“we,” “us,” or “our“) describes how and why we may collect, store, use, and/or transfer (“process”) your information when you use our services (the “Services“), such as when you:

• Visit our website at https://trektender.com or any of our websites that link to this privacy notice

• Interact with us in other related ways, including any sales, marketing, or events

Questions or concerns? By reading this privacy notice, you will be able to understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at alex@trektender.com.

SUMMARY OF KEY POINTS

What personal information do we process?  When you visit, use, or navigate our Services, we may process personal information based on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?  We do not process sensitive personal information.

Do we receive any information from third parties?  We do not receive any information from third parties.

How do we process your information?  We process your information to provide, improve and administer our Services, communicate with you, ensure security and prevent fraud, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a compelling legal basis to do so.

In what situations and with what parties do we share personal information?  We may share information in certain situations and with certain categories of third parties.

How do we keep your information secure?  We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and improperly collect,  access, steal, or alter your information.

What are your rights?  Depending on where you are geographically located, applicable privacy laws may mean that you have certain rights in relation to your personal information.

How do you exercise your rights?  The easiest way to exercise your rights is to visit https://trektender.com/kontakty/ or contact us. We will review any request and take action on it in accordance with applicable data protection laws.

Want to know more about what we do with any information we collect? Read the full Privacy Notice.

CONTENT

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SECURE?
6. DO WE COLLECT INFORMATION FROM MINORS?
7. WHAT ARE YOUR PRIVACY RIGHTS?
8. DO NOT TRACK CONTROLS
9. DO CALIFORNIA RESIDENTS HAVE SPECIAL PRIVACY RIGHTS?
10. ARE WE MAKING CHANGES TO THIS NOTICE?
11. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
12. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

01 WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in receiving information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.  The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Names
• Phone numbers
• Email Addresses

Confidential Information.  We do not process sensitive information.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information Collected Automatically

In Short: Some information, such as your IP address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary to ensure the security and operation of our Services, as well as for our internal analytics and reporting.

The information we collect includes:

• Log and usage data.  Log and Usage Data is information related to maintenance, diagnostics, usage, and performance that our servers automatically collect when you access or use our Services, and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings,  and information about your activity on the Services (e.g., date/time stamps related to your usage, pages and files viewed, searches, and other actions you take, such as what features you use), device event information (e.g., system activity, error reports (sometimes referred to as “crash dumps”), and hardware settings).
• Device data.  We collect device data, such as information about your computer, phone, tablet, or other device that you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider, and/or mobile carrier,  operating system and system configuration information.
• Location data.  The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). information, either by denying access to the information or by disabling the location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

02 HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, ensure security and prevent fraud, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To provide and facilitate the provision of services to the user. We may process your information in order to provide you with the service you have requested.
• To send you administrative information. We may process your information to send you detailed information about our products and services, changes to our terms and policies, and other similar information.
• Request feedback. We may process your information when necessary to request feedback and contact you about your use of our Services.
• To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes if this is consistent with your marketing preferences. You can opt-out of our marketing emails at any time. For more information, please see the section “WHAT ARE YOUR PRIVACY RIGHTS?” below.
• To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
• To protect our Services.  We may process your information as part of our efforts to keep our Services secure, including monitoring and preventing fraud.
• To evaluate and improve our Services, products, marketing, and your experience.  We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our advertising campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends.  We may process information about how you use our Services to better understand how they are used so that we can improve them.
• To comply with our legal obligations.  We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.

03 WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in certain situations described in this section and/or with the following categories of third parties.

Vendors, Consultants, and Other Third-Party Service Providers.  We may share your data with third-party vendors, service providers, contractors or agents (“third parties“) who provide services for us or on our behalf and need access to such information to perform this work. We have contracts with our third parties that are designed to protect your personal information. This means that they cannot do anything with your personal information,  unless we have instructed them to do so. They will also not share your personal information with any organization other than us. They also undertake to protect the data they hold on our behalf and to retain it for a period that we instruct. The categories of third parties with whom we may share personal information are as follows:

• Ad Networks
• Affiliate Marketing Programs
• Communication and collaboration tools
• Data Analytics Services
• Data Storage Service Providers
• Retargeting Platforms
• Sales & Marketing Tools
• Social Media
• User Account Registration and Authentication Services

We may also need to share your personal information in the following situations:

• Business translations.  We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

04 HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We retain your information for as long as necessary to fulfill the purposes set forth in this privacy notice, unless otherwise required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or other legal requirements).

Where we do not have an ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

05 HOW DO WE KEEP YOUR INFORMATION SECURE?

In Short: We are committed to protecting your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to protect your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to breach our security and improperly collect, access, steal, or alter your information. While we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You must only access the Services in a secure environment.

06 DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from children under the age of 18 or sell it to children.

We do not knowingly solicit data from children under the age of 18 or sell it to children. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to such minor dependent’s use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at alex@trektender.com.

07 WHAT ARE YOUR PRIVACY RIGHTS?

In Short: You can review, change, or terminate your account at any time.

Withdrawing Your Consent: Where we rely on your consent to process your personal information, which may be explicit and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

Please note, however, that this will not affect the lawfulness of the processing prior to its withdrawal and, where permitted by applicable law, will not affect the processing of your personal information carried out on lawful processing grounds other than consent.

Opting Out of Marketing and Promotional Communications: You may unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. After that, you will be removed from marketing lists. However, we may still communicate with you – for example, send you service-related communications that are necessary to administer and use your account, to respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you can write to us at alex@trektender.com.

08 DO NOT TRACK CONTROLS

Most web browsers, as well as some mobile operating systems and mobile apps, include a “Do Not Track” (“DNT”) feature or setting that you can activate to communicate your privacy preferences so that data about your online activities is not tracked or collected. At this stage, there is no single technology standard for recognizing and implementing DNT signals. As such, we do not currently respond to browser DNT signals or any other mechanism that automatically communicates your decision not to be tracked online. If an online tracking standard is adopted that we must follow in the future, we will inform you of this practice in a revised version of this privacy notice.

 09 DO CALIFORNIA RESIDENTS HAVE SPECIAL PRIVACY RIGHTS?

In Short: Yes, if you are a California resident, you have certain rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and receive from us, once a year and free of charge, information about the categories of personal information (if any) we have disclosed to third parties for their direct marketing purposes, as well as the names and addresses of all third parties with whom we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please send us your request in writing using the contact information provided below.

If you are under the age of 18, a California resident, and have a registered account on the Services, you have the right to request the removal of objectionable data that you publicly post on the Services. To request deletion of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure that data is not publicly displayed on the Services, but please be aware that data cannot be completely or completely deleted from all of our systems (e.g., backups, etc.).

10 ARE WE MAKING CHANGES TO THIS NOTICE?

In Short: Yes, we will update this notice as necessary to comply with relevant laws.

We may update this privacy notice from time to time. The updated version will be designated as an updated “Revised” date, and the updated version will be effective as soon as it becomes available. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notice. We encourage you to review this privacy notice frequently to stay informed about how we are protecting your information.

11 HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at alex@trektender.com or contact us by mail at:

TrekTender

Level 15, Boulevard Plaza Tower One – Sheikh Mohammed bin Rashid Blvd – Downtown Dubai – Dubai – United Arab Emirates

12 HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

In accordance with the applicable laws of your country, you may have the right to request access to, change or delete the personal information we collect from you. To request that your personal information be reviewed, updated, or deleted, please visit: https://trektender.com/kontakty/